Frequently Asked Questions

General Durham Disclosure FAQs

How long does the owner/operator have to correct infractions?

What legal action can Public Health Inspectors take?

When is legal action initiated?

How can I tell establishments have been charged?

How can I find out an establishment’s inspection results?

Are the online inspection results the same as the inspection reports at the establishment?

Will the website always be current and up-to-date?

How long are inspection results available on the website?


DineSafe Durham FAQs

What is DineSafe Durham?

What are the benefits of the DineSafe Durham disclosure program?

When did DineSafe Durham start?

What are the owner/operator’s requirements under the DineSafe - Durham Disclosure By-law?

What do the DineSafe - Durham Inspection Summary Sign colours mean?

If an establishment has a Yellow (CONDITIONAL PASS) Inspection Summary Sign, why are they still open?

Are all Durham Region food establishments inspected by the Health Department?

Are all food establishments required to post the DineSafe Durham inspection summary signs?

How many times are food establishments inspected per year?

Do food establishments know when they will be inspected?

What are the responsibilities of the food establishment owner/operator?

What does the Durham Region Health Department look for during food safety inspections?


Know Before You Go Durham FAQs

What is the Know Before You Go - Durham Disclosure Program?

What are the benefits of the Know Before You Go – Durham disclosure program?

Are all Personal Service Settings required to post the Know Before You Go - Durham Inspection summary signs?

What do the Know Before You Go - Durham Inspection Summary Sign colours mean?

How often are Personal Service Settings establishments inspected?

What does the Durham Region Health Department look for during inspections?

How is the colour of the Personal Services Settings Inspection Summary sign determined?

Where must the Know Before You Go – Durham Inspection sign be posted and for how long?

How does the Durham Region Health Department deal with tanning salons and/or tanning services?


Child Care Setting FAQs

What type of disclosure sign do child care settings have to post?

Where must the Durham Notice of Inspection sign be posted and for how long?

How often are licensed child care settings inspected?

What does the Durham Region Health Department look for during an environmental inspection of a child care setting?

Will complaint investigations involving child care settings be disclosed online?

Are inspection reports of private (unlicensed) home child care disclosed online? How do I know if a child care setting is licensed?


Recreational Water FAQs

What type of disclosure signage are pools, spas and splashpad owner/operators required to post?

Where must the Check & GO! - Durham Notice of Inspection sign be posted?

How often are public pools, spas and splashpads inspected?

What does the Durham Region Health Department look for during an inspection of a public pool?

Will complaint investigations involving pools, spas and splashpads be disclosed online?


Small Drinking Water Systems FAQs

What type of disclosure signage are Small Drinking Water System owner/operators have to post?

Where must the Check & GO! – Durham Notice of Inspection sign be posted?

How often are Small Drinking Water Systems inspected?

What does the Durham Region Health Department look for during an inspection of a Small Drinking Water System?

What information will be disclosed online regarding the Small Drinking Water Systems?


Recreational Camp FAQs

How often are Recreational Camps inspected?

What does the Durham Region Health Department look for during inspections?

Are all Recreational Camps required to post the Check & Go! Durham Notice of Inspection sign?

Where must the Check & Go! Durham Notice of Inspection sign be posted and for how long?

Will complaint investigations involving Recreational Camps be disclosed online?

What information will be disclosed online regarding Recreational Camps?